Hotel Policies & Stay Guidelines

Early check-in and late departures are accommodated upon request, subject to room availability on Kum Road.

Accepts PGK (Kina) cash at front desk and local bank transfers (BSP / Kina Bank). Official corporate invoices provided upon request.

• Accepted currency: Papua New Guinea Kina (PGK)
• Cash settlement at front desk reception
• Direct bank deposit to local account (BSP / Kina Bank)
• Official corporate tax invoices issued on request

24-hour gated security on-site. Guest identification and vehicle verification required at main gate.

Our property is protected by enclosed perimeter fencing and active gate personnel. All visiting vehicles and guests must be acknowledged at the gate for the safety and protection of our residents.

Special consideration and attentive assistance for relatives and medical companions visiting Mt Hagen General Hospital.

We understand hospital visits can involve unexpected delays or difficult days. Our management provides flexible extension options, compassionate support, and quiet rest for companions and patients receiving medical care across Kum Road.

Advance notice required for reservations; group booking deposit schedules to be confirmed by hotel management.

For individual reservations, please notify our reception at least 24 hours in advance. For group bookings, government delegations, and long-term stays, specific deposit and amendment terms apply.

Peaceful environment maintained from 10:00 PM to 6:00 AM for the tranquility and rest of all guests.

Mt Ararat Hotel prides itself on being a peaceful sanctuary. We request that all guests observe quiet hours in room corridors and terrace spaces so traveling guests and resting patients experience deep rest.